Privacy Policy For Our Water Restoration Company

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At Denton Splash Savers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit our website, dentonwaterdamagepros.com , or use our water damage restoration services. By accessing our Site or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our Site and Services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name: Collected when you submit forms or contact us.
  • Email address: Used for communication and updates.
  • Phone number: Necessary for scheduling Services and inquiries.
  • Address: Used for location-based Services.
  • Payment information: Collected when purchasing our Services.

Non-Personal Information

Non-personal information is collected automatically when you interact with our Site, which may include:

  • Device information: Browser type, operating system, and device type.
  • Usage data: Pages viewed, time spent on the Site, and links clicked.
  • IP address: Used for security and analytics purposes.
  • Cookies and tracking technologies: Help improve the functionality of our Site and enhance your user experience.

How We Use Your Information

Personal Information

We use personal information for:

  • Service delivery: To provide, personalize, and improve our Services.
  • Customer communication: To respond to your inquiries and send important updates.
  • Transactions: To process payments and fulfill Service orders.
  • Marketing purposes: To send you promotional information if you have opted to receive it.
  • Legal compliance: To comply with applicable legal requirements and regulations.

Non-Personal Information

Non-personal information is used for:

  • Website analytics: To analyze Site traffic and improve user experience.
  • Security monitoring: To detect and prevent fraudulent activity.
  • Marketing analysis: To understand customer preferences and improve our offerings.

Sharing Your Information

With Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us in providing Services, such as:

  • Payment processors: For secure payment transactions.
  • Marketing service providers: To manage email communications and promotional materials.
  • Customer service platforms: To handle inquiries and support requests.

Legal Obligations

We may disclose your personal information in response to:

  • Court orders or legal processes: As required by law.
  • Law enforcement requests: To protect our legal rights.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership. We will notify you of any changes in ownership or control of your personal information.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your data, such as:

  • Encryption: Data transmitted through our Site is encrypted using SSL.
  • Access controls: Personal information is accessible only to authorized personnel.
  • Regular monitoring: We routinely assess our security measures for potential vulnerabilities.

Limitations of Security

While we strive to protect your personal information, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Your Privacy Rights

Accessing and Updating Your Information

You have the right to:

  • Access your personal information: Request a copy of your data.
  • Correct inaccuracies: Update any outdated or incorrect information.
  • Delete your data: Request deletion of your personal information, subject to legal obligations.

Opt-Out Options

You can opt-out of:

  • Marketing communications: Click the “unsubscribe” link in our emails.
  • Cookies: Adjust your browser settings to block cookies.

Cookies and Tracking Technologies

Types of Cookies We Use

  • Essential cookies: Required for the Site to function properly.
  • Performance cookies: Used to analyze Site usage and improve functionality.
  • Targeting cookies: Help us deliver relevant advertisements to you.

Managing Cookie Preferences

You can control the use of cookies through:

  • Browser settings: Change your browser’s cookie settings.
  • Third-party tools: Use browser plugins to manage cookies.

Changes to This Privacy Policy

Notification of Changes

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we will update the “Last Updated” date at the bottom. We encourage you to review this Privacy Policy periodically.

Material Changes

If there are significant changes to this Privacy Policy, we will notify you via email or a prominent notice on our Site.

Children’s Privacy

Age Restriction

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

Parental Rights

If you are a parent or guardian and believe we have collected your child’s information without your consent, please contact us immediately to request deletion.

Contact Us

How to Reach Us

For questions about this Privacy Policy or to exercise your privacy rights, you can contact us at:

Company Name: Denton Splash Savers
Address: 8408 Preston Rd 330 231, Plano, TX 75024, United States
Website: dentonwaterdamagepros.com